The demand for easily accessible therapy is continuing to grow around the world. Many people are making their mental health a priority each day due to disruptive change in the world. These changes may be influenced further by personal or professional events that can't be ignored. Current social distancing and changes in the way daily contact is may be leading to higher levels of depression and suicide. A healthy conversation that is supportive and private is in great demand. Therapists are often so busy helping clients, that their staff does not have time to research billing problems. Here are a few ways to benefit from hiring a billing service for therapists.
Busy therapy practices often let certain paperwork slip through the cracks. It is common to not review insurance agreements annually. Some practices may not have updated the insurance contracts that their established patients have. This leads to claims being denied because the therapist is not an active provider. Billing service for therapists can assist with confirming which plans have active credentials and which billing codes work for each plan the practice accepts. The billing service can easily identify the correct copayment based on each acceptable insurance plan. This prevents overpayment or paying last year's rate in error and making the patient end up with future bills.
Retaining patients who are regulars or have visited the practice a handful of times is important. When patients feel they have a great relationship with their therapist, they may not want to leave. However, some billing issues caused by unpaid claims may lead them to find another therapist. The office may not schedule future appointments if the patient has a concerning outstanding balance. Over time, multiple bills with late fees and unexplained charges can infuriate patients. When staff members have the option to transfer billing questions, it helps address the claim and research why it was not paid, and what the member's true responsibility was for that date of service. Allow the billing service to resubmit claims to the insurance company in a timely manner, thus ensuring that the business does not lose revenue.
Therapists often have cash prices available for patients that do not have coverage for therapy services. Billing service for therapists can ensure that the hourly rate is competitive with what other providers are charging for similar services. There may be a flat rate per visit or a discount for purchasing a series of visits in person or virtually. Billing services for therapists can help facilitate automatic billing on a recurring basis. Use these tips when hiring a billing service for therapists.
Contact a billing service for therapists for more information.